Everything you need to know

For a perfect stay at la valise tulum

At La Valise Tulum, we believe that true luxury lies in the simplicity of feeling well taken care of. This page was created to share a few thoughtful recommendations to help you enjoy a stay that is as relaxing, fluid, and beautiful as the destination itself.

From ways to make your arrival smoother to little touches that enhance your time with us, we hope these suggestions help you settle in and feel completely at home, mind, body, and soul.

A few gentle tips for a seamless arrival

To help you feel at ease from the moment you arrive, we’ve gathered a few gentle suggestions to make your stay as fluid and serene as possible. These thoughtful notes are here to support your journey, from practical tips to preserve the calm of our space, to small cultural insights that enrich your experience.

  • To ensure a smooth arrival, we recommend notifying your bank before traveling to Mexico.

  • For the best exchange rates, consider changing currency at the airport or a trusted local bank.

  • La Valise Tulum is a tranquil, adults-only (12+) sanctuary. To preserve the peaceful atmosphere, we kindly ask that guests refrain from bringing pets, outside food or drinks, and note that the property is entirely smoke-free.

  • Tipping is a thoughtful way to honor the warmth of local hospitality. In restaurants, it’s customary to leave 15–20% in appreciation of the service.

Soft Touches for a Serene Experience

At La Valise Tulum, we believe that true luxury is found in the harmony between comfort, consciousness, and care. These simple gestures are part of how we nurture this shared space, inviting you to slow down, be present, and enjoy your stay in a way that feels both effortless and meaningful.

  • Bask in the Tulum sun with intention. Our reef-safe sunscreen and organic repellent are available to keep you comfortable while caring for the natural beauty that surrounds us.

  • When stepping out to explore, feel free to turn off the AC to help us preserve energy and protect the environment.

  • As part of our conscious approach to hospitality, linens are refreshed every three days, and towels upon request. Simply leave them on the floor if you'd like a fresh set.

  • To preserve the peaceful atmosphere we cherish, we kindly invite you to keep voices low, especially as evening settles in.